Senior Observability Engineer
Jan 2023 – Present
New Relic Inc - Dublin, Ireland
- Handle troubleshooting and fix complex issues in various APM products including PHP, Python, Node.js, Distributed Tracing, Otel, Alerts, and Synthetics
- Provide expert technical advice and support to developers, covering product installation, advanced setups, and key observability concepts
- Built high-performance NRQL (New Relic Query Language) statements for custom analysis, reporting, and setting up critical alert policies
- Maintained compliance over 95% with the lowest TTR, achieving a 98% CSAT score
PHP
Node.js
Python
NRQL
Otel
FullStack Developer
Jun 2022 – Dec 2022
Online Application - Dublin, Ireland
- Developed features and upgrades for a SaaS platform targeting the American mortgage market using Laravel 8, InertiaJS, and Vue.js
- Built scalable front-end components with Vue.js, focusing on reusability and state management
- Implemented Lando (Docker-based) development environment, improving team productivity
- Managed source control and set up GitLab CI/CD pipelines for automation and deployment
PHP
Laravel 8+
Vue.js
InertiaJS
Docker
Software Engineer
Jan 2020 – Jun 2022
Hibernian Healthcare - Dublin, Ireland
- Designed and automated appointment systems and healthcare logistics deliveries using PHP, improving reliability and security
- Built secure web applications using CodeIgniter 3, MySQL, and front-end technologies (JavaScript, HTML5)
- Integrated RESTful APIs for smooth data exchanges and provided technical support for deployed applications
PHP
CodeIgniter 3
MySQL
JavaScript
HTML5